Saturday, September 18th, 2021 - 5:20 pm

Dear Valued Client,

We are noticing networking issues on devices in ASH and NLD starting at 04:25PM MST. The issue are being investigated by our Networking engineers. More updates will be sent as soon as they are available. If you have any questions or notice any issues in your environments, please contact one of our NOC team members at 877.749.2656 or

Thank you,

phoenixNAP Cloud Services Team

Sunday – Saturday
24 Hours, 365 Days a Year

Toll Free: 1.855.330.1509
Phone: 480-646-5362
Support Email:

phoenixNAP Support

  • 4:45 – Issue reported.
  • 5:15 – We are seeing improvement at this time over the network.  Investigations will continue until the issue is fully resolved.
  • 5:20 – At this time the reported issues have been resolved.  Investigation into the root cause will continue.